Client Updates

The PrinterLogic Client is updated regularly for improvements. You can update the Client both manually and automatically.

About Client Updates

The manual update lets you download the latest update (.exe, .msi, .pkg, and .deb), which you can email to end-users or place in a location on your network so they can use it to update the Client on their workstations.

You can also adjust settings in the Admin Console to automatically update the Client, so the next time the end-user logs into the Self-service Portal or refreshes their browser, the Client will automatically update.

Finally, you can update the client via command prompt, GPO, etc. The following steps describe the processes for updating the client on end-users' workstations.

Option 1: Updating the Client from the Admin Console

To automatically update the Client through the Admin Console, do the following:

  1. Log in to the Admin Console.
  2. Click Tools > Settings > Client.
  3. Scroll to the Automatic Client Update section, then select I would like to manually control updates

  4. Click Enable automatic update during the next client check-in or refresh.

  5. In the Client Update section, click Update Client for the operating system type installed on the end-users' workstations
  6. Click Save.

The client is updated either at a timed interval (configured in Tools > Settings > Client under Client Check-in) or during a system login / client refresh.

Option 2: Send the Client Update to End-users

To send the client update to end-users so they can install it on their workstations, do the following:

This option may not function if you already have another PrinterLogic Client instance running on the workstation. You will need to uninstall the Client and then re-install it or run the Client with the appropriate arguments so the installation can determine that it is installing over the initial Client.

  1. Log in to the Admin Console.
  2. Click Tools > Settings > Client.
  3. In the Deployable Client Packages section, click the link that corresponds to the operating system on which Client is installed to download the package.

When the download is complete, you can send the file to any end-user for them to install the Client on their own workstations.

Option 3: Other ways to Update the Client

You can deploy or update the Client via command prompt, script, batch file, or Group Policy by doing the following:

  1. Log in to the Admin Console.
  2. Click Tools > Settings > Client.
  3. In the Deployable Client Packages section, click the link corresponding to the operating system installed for the workstations to download the package.

  4. Run the following command through a command prompt, script, batch file, or group policy to deploy or update the client on end-users' workstations.

    Copy Code
    PrinterInstallerClient.msi REINSTALLMODE=vomus REBOOT=ReallySupress REINSTALL=ALL /qn /norestart

Option 4: Target Client Update to Specific Users or Groups

You can update the client for specific sets of users via Active Directory objects (user, computer, group, container, or organizational unit), IP address range, hostname, or MAC address. The following steps describe the process for targeting specific entities for an update to Client on their workstation.

  1. Log in to the Admin Console.
  2. Click Tools > Settings > Client.
  3. Under Client Update, ensure Enable automatic update during the next client check-in or refresh is selected.
  4. Select Enable auto-deploy item level targeting to enable it.

  5. Click Add.

  6. Select the type of filter you want to use to perform the update by selecting Show Filter.

    The process to set up a filter depends on the filter you have selected. The window to create the filter for users is different from the one to create a filter to IP address ranges. For example, the following window appears when you click Add > Active Directory > User, Computer, or Group.

  7. Click Save.