Folders to Exclude from Antivirus Scans

Exclude the following folders and subfolders from antivirus scans to prevent the antivirus from blocking necessary components of the client from running:

Windows Exclusions

C:\Program Files (x86)\Printer Properties Pro
C:\Windows\Temp\Data
C:\Windows\Temp\PPP
C:\Windows\Temp\PL_*
C:\Windows\PPP_Temp
%tmp%\Data
%tmp%\PPP
%tmp%\pi_temp

If your antivirus does not allow wild card exclusions, you may need to exclude the entire C:\Windows\Temp\ folder and all subfolders. Additionally, %tmp% refers to the logged in user's temp directory, identified by the %tmp% environment variable.

Mac Exclusions

/opt/PrinterInstallerClient/
/etc/pl_dir <-- File
/Library/
/Library/Printers/
/Library/Internet Plug-Ins/
/Library/Google/Chrome/NativeMessagingHosts/
/Library/Application Support/Google/Chrome/External Extensions/
/Library/Application Support/Mozilla/NativeMessagint/Hosts/
/usr/libexec/cups/backend/
on install /opt/pl_preinstall
for upgrade /tmp/pl_upgrade and /tmp/pl_run_updater
for uninstall /tmp/pl_uninstall
If using an IdP, Okta or Google, we add files to
/Library/Application Support/PrinterLogicIdpAuthentication/
/Library/Application Support/PrinterLogicServiceIdentitySync/