Electronic Medical Records (Formerly Epic) Printing

You can use PrinterLogic to dramatically streamline your printer management with Electronic Medical Records (EMR). This approach simplifies migrating your printers to EMR Print Servers (EPSs), and enables you to centrally manage duplicate printer objects on the redundant EPSs. In other words, you can make a change to a printer and automatically propagate the change to the printer on each EPS in your organization.

Most EMR customers have thousands of printers. Trying to keep all those printers in sync across all the EMR print servers is a huge challenge that eats up a lot of time and is difficult to do with perfection. Whenever an error is made, it is difficult to pinpoint which printer on which print server has the incorrect setting.

To solve these problems, you can use the Admin Console to create and manage your printer objects across all your EMR Print Servers. Any changes made in the Admin Console are automatically applied to all printers on all EMR print servers within seconds. That means no more headaches trying to keep all your printers in sync.

Step 1: Manage Printers on an EMR Server

To start managing the printers on your EMR print servers, simply deploy the PrinterLogic Client (using PrinterInstallerClient.msi) to your servers. Install Client on Windows When the client is first deployed to a computer, it will perform a check-in with the Admin Console. At that time, all existing unmanaged direct IP printer objects on the computer that match a printer in the database (by IP address / hostname) will be centrally managed, and printer information will be synchronized from the database.

You will need to deploy the client automatically to the EMR servers on your network by using one of the supported methods or any third-party application you currently use for deploying msi installs.

Step 2: Configure Printers to Consume EMR Licenses

  1. Log in to the Admin Console.
  2. In the tree view, click the root folder.
  3. Click New > Folder.
  4. Type _EMR in the Name field.
  5. In PrinterLogic 18.3 and previous, printer objects added to the _EPIC folder will each consume an EPIC license. In PrinterLogic 19.1 and later, printer objects added to the _EMR folder each consume an EPIC (now EMR) license.

    However, there are caveats to this rule. If you created the _EPIC folder in 18.3 or previous, the _EPIC folder will still consume an EMR license. If you created the _EPIC folder in 19.1 or later, the printer objects added to the _EPIC folder will consume regular TCP/IP printer licenses rather than EMR licenses. Furthermore, in PrinterLogic 19.1 or later, you must add the _EMR folder to hold your EMR printer objects, each of which will consume an EMR license.

  6. Deselect Hide folder from PrinterLogic Portal.
  7. Click Add.
  8. Add printers to your _EMR or _EPIC folder.

Step 3: Manually Enable EMR Print Server Mode on an EMR Print Server

When using PrinterLogic to manage printers in both the enterprise and EMR environment, you will need to manually turn on EMR Print Server Mode on the EMR print servers. To turn on EPS mode manually, create the following registry entry on each EPS:

  1. Browse to: HKEY_LOCAL_MACHINE\SOFTWARE\PrinterLogic\PrinterInstaller\Overrides.
  2. Create a new string value named: epic.
  3. Set the value to 1.
  4. Reboot the workstation or shut down and restart the client.