SNMP with a Service Client

Administrators who use a Service Client in the Admin Console can do so to collect SNMP data from the printers, to use PrinterLogic advanced features (pull printing, email printing, etc.), or both.

SNMP and Service Client Overview

If you set up a service client (for any reason) in the Admin Console, you can use it to collect data from the printers and channel it back to PrinterLogic, Click the SNMP tab and select Enable SNMP Service.

You can enable SNMP on only one service client object at a time. If you have more than one service client object, and you enable SNMP on one, the other service client objects display a notification identifying the service client object used to collect SNMP data. You can deselect Enable SNMP Service in the current client service object to be able to enable the service in any other service client.

Once the SNMP service is enabled on a service client object, the settings must be configured. When the SNMP service is enabled, the name of the selected service client object is populated in the Service Client Name field.

Furthermore, in Tools > Settings > General, the SNMP Settings section has a subsection of the same name. These fields become available only if you select Enable SNMP Service in the SNMP tab. Use these settings to configure SNMP v1/v2, and if the printer supports it, SNMP v3.

The SNMP settings are located in Tools > Settings > General rather than in the SNMP tab because not all PrinterLogic administrators use a service client object, and we do not want to require you to use one if you do not need it.

The service client computer needs the PrinterLogic Client installed on it. When the PrinterLogic Client checks in, it will start the advanced feature processes you have enabled, for example, if you have enabled Email Printing, the service client is able to request SNMP settings from each printer directly as long as the PrinterLogic Client is installed on the service client computer, and you have configured it to collect SNMP data.

Step 1: Set up a Service Client Object in the Admin Console

  1. Log in to the Admin Console.
  2. In the tree view, select the parent folder you would like for the Service Client Object.
  3. Click New > Service Client.

  4. Type the name you would like to identify the Service Client.
  5. Enter the FQDN of the Service Client host machine.

    IP address can also be used, however, if certs are being used, an FQDN is suggested to reduce potential communication issues.

  6. Click Add Service Client.

The new service client object displays in the selected folder of the tree view.

Step 2: Enable SNMP on the Service Client Object

  1. In the Admin Console tree view, select a Service Client object.

  2. Click the SNMP tab.
  3. Click Enable SNMP Services.

  4. Click Save.

It is always a good practice to refresh the configurations on the Service Client after enabling any services. Also, you may want to check the task manager to confirm the SNMP service is running as well.

Step 3: Configure SNMP Settings

  1. In the Admin Console, click Tools > Settings > General.
  2. Scroll to the SNMP Settings section.

  3. Select Use a service client to collect SNMP information (if it is not already selected). By selecting this option, you are enabling the service client to request data directly from the printers.

  4. In the Service Client Name field, select the service client object you would like to use to collect SNMP data from the printers.

    This field can also be auto-populated by selecting a service client object in the tree view, clicking the SNMP tab, and clicking Enable SNMP Service. Further, if you select a different service client object in the Service Client Name field, then the Enable SNMP setting in the SNMP tab will automatically be set.

  5. In the By default, SNMP monitoring for each printer is: field, select On.

    The fields of the SNMP Settings section is unavailable if you do not select the Use a service client to collect SNMP information field in the SNMP Status Monitoring section.

  6. Configure the SNMP settings as needed. The SNMP Settings section is unavailable if you deselect Use a service client to collect SNMP information in the SNMP Status Monitoring section.

  7. (Optional) Configure the SNMP v3 settings as needed.
  8. Click Save.