Product Updates and Release Notes

Secure Release Printing

NOTE: You cannot upgrade directly from 15.1 (or older) to 18.1. You must upgrade to 16.1 or 17.1 before upgrading to 18.1.

Release Date: March 19, 2018

PHP Version: 7.0.28

If you are interested in upgrading to, please contact your PrinterLogic Support Engineer.

New Features

  • Printer Installer client now supports Redhat.
  • Printer Installer client supports Ubuntu 15 and 16.
  • Printer Installer now uses service hosts for mobile and email printing.
  • We now meet color contrast requirements found within the Section 508 guidelines.
  • We now support the keyboard navigation found within the Section 508 guidelines.
  • You now have the option to set up Non Single Sign-on for Toshiba printers.
    • For Non Single Sign-on, Toshiba customers must have the latest firmware and a patch available from Toshiba. Please contact Toshiba for more information.

Fixed Issues

  • Xerox Workcenter 775 printers are no longer having issues with Printer Installer.
  • SMTP settings now work correctly for Gmail.
  • You can register printers with Google Cloud Print without any issues.
  • Multiple files open on Mac no longer causes the Admin Page to hang.
  • Scheduled Reports no longer shows blank results (unless no results are found).
  • Socket Server setting in the General Settings no longer automatically unchecks.

Known Issues

  • Printer Installer 18.1 is experiencing high CPU usage, which can cause performance issues. A fix is currently in progress.
  • Badge authentication may not work correctly with various Toshiba printers.
  • Client installation prompt appears even if the client has already been installed on Safari for computers using Mac Sierra.
  • Sorting the Print Job Records report by Color Duplex or Pages results in a 500 error (Internal Server Error).
  • Release Portal application fails to launch on Chromebook. Note that you can still browse to the Release Portal directly from a web browser.
  • Email file attachments are not printing correctly in the Mobile Printing module.
  • If you rename a group in Active Directory and then change the group name in Advanced Groups, Printer Installer does not retain the new Advanced Group name.

As new versions of Printer Installer are released, previous versions will be available and supported according to the following schedule.

Printer Installer Version Release Date Purchase Availability Until Dev Support Product Support
18.1 March 12, 2018 3 months after 18.2 release 12 months after 18.2 release 18 months after 18.2 release
17.1 June 6, 2017 July 12, 2019 March 12, 2019 Sept. 12, 2019
16.1 May 2016 September 6, 2016 June 6, 2018 December 6, 2018
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