Mobile Printing is the release of a print job from a mobile device such as a smartphone with the iOS or Android operating system, or a tablet with either mobile or WiFi connectivity.
From the mobile device, you can open a browser and view the available print jobs in the Release Portal. Mobile devices use the PrinterLogic mobile print feature to print to devices that are marked as "mobile print" enabled. For PrinterLogic, you will need to add a printer object to the tree view and then configure it to use Printer-specific settings, which are in the Printing tab, or default settings, which are available in Tools > Settings > Printing.
iOS devices do not need to be on the same subnet as the service client configured to run the mobile printing service, but they should be on the same network as the printer because iOS printing does not function over the Internet.
If you internal domain ends in .local, then you must use a different domain for iOS printing because Apple use the .local domain for its own purposes, which conflicts with PrinterLogic. The .local domain works with iOS 8 but does not work with iOS 7, 9, or 10+.
- Add a new zone to your DNS server called [yourdomain].mobile, where [yourdomain] is your actual domain name:
- Right click Forward Look-up Zones and select Create New Zone.
- Keep the default settings in the setup wizard.
- When prompted for the domain name, use [yourdomain].mobile as specified above.
You should now have a new .mobile domain at the same level as your existing domain. Now follow the instructions in the main iOS setup guide using the .mobile domain instead of your primary .local domain.
If the PrinterLogic printer does not appear on the iOS device, check the following items.
- Make sure the iOS device has the correct DNS server and search domain options configured. If these options need to be reconfigured, restart the iOS device after reconfiguring the options.
- From a computer on the same subnet as the iOS device open a command prompt, type nslookup -type=PTR lb._dns-sd._udp.yourdomain.com and press <ENTER>. (Replace yourdomain with the actual search domain). The reply should be airprint.yourdomain.com.
- From a computer on the same subnet as the iOS device open a command prompt, type ping airprint.yourdomain.com and press <ENTER> on your keyboard. (Replace yourdomain with the actual search domain). A reply should be received.