Configure SNMP with a Service Client

SNMP Tab

Administrators who use a service clientA Service Client is a machine, running the PrinterLogic Client, that is assigned to run one or more services, including Email Printing, Mobile Printing, SNMP, and more. in the Admin Console generally do so to collect SNMP data from the printers, to use PrinterLogic advanced features (pull printing, email printing, etc.), or both.

Let's say you set up a service client (for any reason) in the Admin Console. To use it to collect data from the printers and channel it back to PrinterLogic, just click the SNMP tab and select Enable SNMP Service as shown in the image to the left.

Keep in mind that you can enable SNMP on only one service client object at a time. When you do, other service client objects will display a notification identifying the other service client object as the one supporting SNMP. For example, you have two service clients in your Admin Console tree view, namely SC1 and SC2. You select SC1, click the SNMP tab, and then click Enable SNMP Service. When you select SC2 in the tree view and then click the SNMP tab, you will see a notification in red, indicating that SC1 is being used to collect SNMP data. You can deselect Enable SNMP Service in SC1 to be able to enable the same service in SC2. ClosedRead More...

Enabling the SNMP service on a service client object is only half of the game. You must now configure your SNMP settings, which are available in Tools > Settings > General under the SNMP Settings section, as shown in the image to the right.

By enabling the SNMP service on a service client object, the name of the selected service client object will auto-populate in the Service Client Name field. The image to the right shows SC1 as the selected service client object. So, essentially, the two fields are mirror images of each other. If you change one, the other will change as well.

NOTE: If you select both check boxes in the SNMP Status Monitoring section, PrinterLogic automatically uses the service client option.

Furthermore, in Tools > Settings > General, the SNMP Settings section has a subsection of the same name. These fields become available only if you select Enable SNMP Service in the SNMP tab. Use these settings to configure SNMP v1/v2, and if the printer supports it, SNMP v3.

NOTE: The SNMP settings are located in Tools > Settings > General rather than in the SNMP tab because not all PrinterLogic administrators use a service client object, and we do not want to require you to use one if you do not need it.

The service client computer will need the PrinterLogicclient installed on it. When the PrinterLogic client checks in, it will start the advanced feature processes you have enabled, for example, if you click the Email Printing tab and select Enable Email Printing. The service client is able to request SNMP settings from each printer directly so long as the PrinterLogic client is installed on the service client computer, and you have configured the service client to collect SNMP data in Tools > Settings > General.


Step 1: Set up a Service Client Object in the Admin Console

Step 2: Enable SNMP on the Service Client Object

Step 3: Configure SNMP Settings


Step 1: Set up a Service Client Object in the Admin Console

  1. Log in to the Admin Console.
  2. In the tree view, select the parent folder for the Service Client Object.
  3. Click New > Service Client.
  4. Type the service client name.
  5. Enter the IP address or hostname of the service client computer.
  6. Click Add Service Client.
  7. The new service client object will appear in the selected folder of the tree view.

Step 2: Enable SNMP on the Service Client Object

  1. In the Admin Console tree view, select a service client object.
  2. Click the SNMP tab.
  3. Click Enable SNMP Services.
  4. Click Save.

Step 3: Configure SNMP Settings

  1. In the Admin Console, click Tools > Settings > General.
  2. Scroll to the SNMP Settings section.
  3. Select Use a service client to collect SNMP information (if it is not already selected).
  4. By selecting this option, you are enabling the service client to request data directly from the printers.

  5. In the Service Client Name field, select the service client object you would like to use to collect SNMP data from the printers.
  6. NOTE: This field will can also be auto-populated by selecting a service client object in the tree view, clicking the SNMP tab, and clicking Enable SNMP Service. Further, if you select a different service client object in the service client Name field, then the Enable SNMP setting in the SNMP tab

  7. In the By default, SNMP monitoring for each printer is: field, select On.
  8. The fields of the SNMP Settings section will be unavailable if you do not select the Use a service client to collect SNMP information field in the SNMP Status Monitoring section.

  9. Configure the SNMP v1/v2 settings as needed.
  10. The SNMP Settings section is unavailable if you deselect Use a service client to collect SNMP information in the SNMP Status Monitoring section.

  11. (Optional) Configure the SNMP v3 settings as needed.
  12. Click Save.