Tree View Cheat Sheet

Admin Console Tree View

The tree view is one of the central components of PrinterLogic and is used for several very important purposes. The tree view appears on the left side of both the Admin Console and the Self-service Portal. The image to the left shows the highlighted tree view in the Admin Console. However, the way in which the tree view works for the Admin Console and for the Self-service Portal varies a bit.

The tree in the Admin Console enables you to set up a hierarchical structure for your printer objects. The hierarchical structure categorizes your printer objects by location so that they are easy to manage in the Admin Console. For example, let's say your organization develops steel and iron products and has two offices - one in St Louis and one in Seattle. Moreover, each office has two printers. The printers in St Louis are named, for simplicity sake, printer A and printer B. The printers in Seattle are named printer C and printer D. In this example, printers A and C are color printers while printers B and D are black and white only. ClosedRead More...

Using this simple example, the tree view in the Admin Console would contain two folders under the parent "Root" folder. Keep in mind that you can give the Root folder any name you like. A commonly used option is the company name. The folders under the root folder would be named St Louis and Seattle, each representing their respective locations. Additionally, the St Louis folder would have two printer objects in it - the Printer A printer object and the Printer B printer object. Each printer object represents a different printer in the St Louis office. Similarly, the Seattle folder would have two printer objects as well - the Printer C printer object and the Printer D printer object. Each printer object in the Seattle folder represents a printer in the Seattle office.

Because you created the folders and printer objects in the Admin Console, you can then log in to the Self-service Portal and see the same folders and printer objects. In other words, the tree view in the Self-service Portal mirrors the tree view in the Admin Console. Take note, however, that if a printer object is set up in a folder in the Admin Console tree view but it doesn't appear in the same folder in the Self-service Portal, then that printer object has been "hidden" from the Self-service Portal.

Using the St Louis/Seattle example above, the tree view in the Admin Console has folders for St Louis and Seattle, so those same folders would appear in the Self-service Portal. The image to the right shows the Self-service Portal with these folders. Notice that the tree view in the Self-service Portal contains only folders. When you select the folder in the tree view, one of two things will appear in the right-side window in the Self-service Portal - either a map of the location where the printer is located, or a list of the printers at the location where the printer is located. This depends only on whether or not you have uploaded a map to a folder in the Admin Console Map tab. If you have not, then the printer objects added to the folder in the Admin Console will appear in the Self-service Portal. In the example to the right, the St Louis folder is selected, and the two printer objects listed in the folder appear in the Self-service Portal right-side window. Anyone with permission who logs in to the Admin Console can click the printer object to install the printer on their workstation. The fields of the Tree View are described in detail below.


New Button

Click New to add a printer object, folder, IP address range, or service client. You can also right-click any folder in the tree view and see the New option.


Move Button

Click this option to move the any item in the tree view to a new location. This option is unavailable when the root folder is selected. You can also right-click a folder in the tree view and see the Move feature.


Copy Button

Click this option to copy a printer object or IP address range object in the tree view and create another item with the same settings as the copied item. This option is unavailable for tree view folders.


Delete Button

Click this option to remove a selected item in the tree view. Deleting an item from the tree view may significantly impact your PrinterLogic experience.


Rename Link

Right-click an item in the tree view and then click Rename to assign a new name to the selected item.


Hide From Portal

Click this option to prevent specific items in the tree view from appearing in the Self-service Portal. If you hide a folder, then any items contained within that folder will be hidden. Any hidden items in the tree view will display a Show in Portal option.


Show on Portal

This option appears only when a tree view item is hidden from the Self-service Portal, and is used to "unhide" the tree view item.


Print Job Reports

This option appears only when you select a printer object in the tree view. Click this option to open the Print Job Records report with the selected printer object listed in the Printer Name field.

You can also access the Print Job Records report by clicking Reports > Print Job Records. When the report interface opens, you can select a date range on which the report is based and then run the report. Additionally, you can schedule a time for the report to run.


PrinterLogic Portal

Click this option to open the Self-service Portal. For more information, see Self-service Portal .